Testimonials

Impressive Customer Service

  • The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!
  • All in all, my experience was much more positive than negative, and I would recommend LRMS G4 software to other librarians without reservation. First-rate customer service and a knowledgeable and ever-learning staff - it's a recipe for continued success!
  • The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!
  • I have been using this software for 11 years and it does everything I need and more. I love the ease of the software. One of the best features for me is searching for a book. I can pretty well find any book a child is looking for even if they don't know the title or author by using the drop-down features from the catalog. I also like that after a student checks a book in you can very easily switch to check out. I love that most of the MARC records display interest levels and reading levels. The fact that I can handle textbooks Technology and Library books all with the same software is a bonus. Reps are always just a phone call away and that is probably the best feature of all.
  • I have worked with G4 when it was G3 and in my own opinion it does everything I need and then some. I run the program as a stand-alone for students to easily check-in and checkout themselves while I am working in G4 on my computer, adding new books or textbooks. The Customer Service is the BEST I've ever had to work with - Never, not once, have I ever hung up with them thinking it was a waste of time. They will work with you as long as it takes until the problem is solved, the report is built, or the printing error is corrected. I totally love the support I receive from the staff working with G4.
  • Everything. I've used this product for the nineteen years I've been with my district. I love the program and I have seen the software grow and improve so much over the years I've been using it. The customer service is out of this world! If I ever need anything customer support is always available for you. I am totally satisfied with the program.
  • Recent comment sent to us from a former LRMS librarian:
    • Accessit asked me to complete a survey. This was my comment:

      I find Accessit not very user friendly. I've been in the library for 31 years. Our previous Library program LRMS G4, was superior to Accessit.

 

Efficient Book Search

One of the best features for me is searching for a book. I can pretty well find any book a child is looking for even if they don't know the title or author by using the drop down features from the catalog. I also like that after a student checks a book in you can very easily switch to check out. I love that most of the MARC records show me interest age levels and reading levels. The fact that I can handle textbooks, technology equipment, and library books all with the same software is a bonus. Reps are always just a phone call away and that is probably the best feature of all.

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