Testimonials
Impressive Customer Service
- The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!
- All in all, my experience was much more positive than negative, and I would recommend LRMS G4 software to other librarians without reservation. First-rate customer service and a knowledgeable and ever-learning staff - it's a recipe for continued success!
- The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!
- I have been using this software for 11 years and it does everything I need and more. I love the ease of the software. One of the best features for me is searching for a book. I can pretty well find any book a child is looking for even if they don't know the title or author by using the drop-down features from the catalog. I also like that after a student checks a book in you can very easily switch to check out. I love that most of the MARC records display interest levels and reading levels. The fact that I can handle textbooks Technology and Library books all with the same software is a bonus. Reps are always just a phone call away and that is probably the best feature of all.
- I have worked with G4 when it was G3 and in my own opinion it does everything I need and then some. I run the program as a stand-alone for students to easily check-in and checkout themselves while I am working in G4 on my computer, adding new books or textbooks. The Customer Service is the BEST I've ever had to work with - Never, not once, have I ever hung up with them thinking it was a waste of time. They will work with you as long as it takes until the problem is solved, the report is built, or the printing error is corrected. I totally love the support I receive from the staff working with G4.
- Everything. I've used this product for the nineteen years I've been with my district. I love the program and I have seen the software grow and improve so much over the years I've been using it. The customer service is out of this world! If I ever need anything customer support is always available for you. I am totally satisfied with the program.
- Recent comment sent to us from a former LRMS librarian:
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Accessit asked me to complete a survey. This was my comment:
I find Accessit not very user friendly. I've been in the library for 31 years. Our previous Library program LRMS G4, was superior to Accessit.
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Efficient Book Search
One of the best features for me is searching for a book. I can pretty well find any book a child is looking for even if they don't know the title or author by using the drop down features from the catalog. I also like that after a student checks a book in you can very easily switch to check out. I love that most of the MARC records show me interest age levels and reading levels. The fact that I can handle textbooks, technology equipment, and library books all with the same software is a bonus. Reps are always just a phone call away and that is probably the best feature of all.